
If the major reason for the American daily newspaper industry’s demise were its stories contained too many dangling participles, then the industry could more easily comprehend its situation than instead hearing that the reason was it had violated the Principle of Supply & Demand.
The understanding of economics, particularly media economics, has never been its strong suit, except if the topic is how many tons of newsprint to buy, how many points a major stock market dropped, or how cut expenses to match revenues. Most newspaper publishers, editors, or journalists tends to equate economics as solely the science of government financial policy, household spending, Wall Street speculation, and petroleum pricing. They don’t understand or have forgotten that a major branch of it is the behavioral science of Microeconomics – the study of how individuals make decisions to allocate their time and activities.
The main paradigm of microeconomics is known as rational choice theory or rational action theory, which states that individuals choose the best action according to their preferences and what constraints of supply, demand, time, and access face them. In it now lays the demise of American daily newspapers as we know them.
How did the American daily newspaper industry violate the Principle of Supply & Demand by failing to adapt the industry’s core product to a radical change in consumers’ supply of news and information during the past 35 years? To understand how, both start and end at the roots of the newspaper industry.
Start in the European city of Strasbourg during 1605 when the world’s first newspaper began publication. It used a technology developed there 164 years earlier by the metalworker Johannes Gutenberg, who had invented
Some modern critics of newspapers say the industry is leaden and ‘doesn’t think outside the box.’ They probably don’t realize the historical irony that underlay their criticisms. The core of Gutenberg’s technology was a box containing lead type whose impressions could print innumerable copies of the same thing. In that core is the inherent limitation that it produces the same edition for everyone. Although in the 19th Century steam and later electrical power speeded Gutenberg’s technology and the introduction of offset lithography during the middle of the 20th Century eliminated its use of lead, the analog technology used to produce today’s daily newspapers is still Gutenberg’s. Indeed, today’s analog printing technology still has the same limitation that it had in Gutenberg’s days – it produces the same edition for everyone.
That technological limitation delineated the newspaper industry’s editorial and advertising practices during the past four centuries. Because each edition had a finite number of pages and was printed by analog technology had to produce the same for everyone at once, newspaper editors had to select stories according to two criteria:
Some editors may say there is no difference between those criteria. However, the criteria are discernible. The first one is the primary aim of American journalism, and includes the bulletins and investigative stories about which the editors think everyone should be informed. Those stories are a major reason why consumers read newspapers.
However, for reasons I’ll explain below, many, if not most, of the stories that the editors select under this criterion vary greatly in actual relevance for individual readers. (For example, the top headline on the front page of a 120,000 circulation daily published Monday was ‘Builder Gets OK for Road Change’ about an access road bordering one of dozens of shopping plazas in a New York State suburban county with 160 miles of public roads and nearly one million residents.)
Nevertheless, the majority of stories in most daily newspapers are chosen according to the second criterion. These are stories that aren’t bulletins, investigative, or enterprise, but which the editors think might have the greatest common interest among readers. (Some may even be page-fillers around advertisements, such as this example from the same daily: ‘LUKASA (AP): Record cotton harvests have buoyed the Zambian economy.’). These second criterion stories vary even more in relevancy for each individual reader than do the first criterion stories.
Newspaper editors’ use of those two criteria to select stories for publication has become so ingrained after 400 years of analog technology that few editors or newspaper executives are able to fathom any other possible or apt practices for story selection.
Moreover, they came to believe that producing a common edition for everyone is their raison d’être, forgetting it arose as a limitation of their technology. Fitting psychologist Abraham Maslow’s statement that “If the only tool you have is a hammer, you tend to see every problem as a nail,” the editorial production limitation of Gutenberg’s technology has led most newspaper editors to believe that they set the ‘common agenda’ for their community and likewise that their community’s readership is somehow homogenous because it reads the same newspaper edition on any given day.
From 1605 through at least the first quarter of the 20th Century, production of the same edition daily for all readers was unquestioningly accepted consumer because they had no other supply of daily changing information. It was the proverbial Hobson’s Choice. But the situation began to change early in the 20th Century and has radically changed during the past 35 years.
Many media academics say that the inventions of radio and television during the first half of the 20th Century greatly increased people’s access to news and information. That would be true only if you consider the addition of the handful of broadcast stations available within range of any person to be a great increase. The real increase in American’s access to news and information began approximately 35 years ago.
It is almost impossible to overstate how utterly the supply of news and information available to most Americans has changed during the past 35 years. Within a single generation, the Supply & Demand equation has gone from relative scarcity to certain surplus. People now have so much access to information that some are complaining about ‘data smog‘.
I’ve heard many experts say that the evolution in access to media during the past three decades has been the greatest since Gutenberg time. Yet the reality is that it’s much, much greater. The effects this radical increase in the supply of news and information that is readily available to people will have on civilization, nonetheless any one industry, will be much, much larger than anything the invention of the printing press ever wrought.
The immediate effect has been that more than 1.4 billion people – one of every six people worldwide – gravitated online to use this cornucopia of news and information. There are now spending more time using it than they spend reading printed newspapers and magazines. (Although consumers who have online access still spend more time watching television than going online, online video use is growing at geometric rates. For example, Americans watched 12 billion online videos just during May, up 45 percent from the previous May.)
It would be ludicrous to state that the rise of cable and satellite television, topical magazines, and the Internet has not spectacularly altered how individuals choose, according to each’s preferences, which information they consume and how (i.e., rational choice/action in microeconomics).
Likewise, it is equally ludicrous to think that the newspaper industry as it has operated for more than 400 years would not be extremely affected and stressed by those changes in not just how people can now access information but what types of information each person choose to access according to his preferences. This is why newspapers that have reacted merely by putting their printed content online are missing the point of the change.
After I posted the first part of this essay, an impatient reader asked, “Is it the Internet or not [that has caused the demise of the American daily newspaper industry]?” The real answer is more nuanced than either yes or no: The answer is, no, the fact that those daily newspapers’ contents are now available for free on the Internet is not why American daily newspapers are dying. The answer is, yes, the fact that the Internet (aided by topical magazines and topical channels from cable and satellite television) provides any person an extraordinarily better and more articulate way to satisfy his individual interests than any generically-aimed product such as the general-interest newspaper can do is why American daily newspapers are dying.
Changing the ownership of American daily newspapers from primarily publicly-held companies to not-for-profit organizations won’t save this industry so long as it continues to keep producing a general-interest product. Nor will purchases of publicly-held daily newspaper companies by tycoons (Tierney, Zell, Burkle, Geffen, et. al.) who are infatuated with this business save the industry so long as it continues to keep producing a general-interest product. Nor will adding multimedia or interactivity so long as the industry keep’s producing a general-interest product. The industry’s problem isn’t its ownership, the Internet, or lacks of multimedia or interactivity. The problem is its general-interest product has become obsolete.
Why did more than 1.4 billion people gravitate online during the past 16 years? That simply question is rarely considered by newspaper executives, even by some of in charge with running newspaper Web sites.
Most newspaper executives assume that people want to consume the same types of news and information that people had consumed in print except that people now want to consume that content online. This dangerous assumption is the basis of most newspapers’ attempts to transplant their printed edition’s content and editorial practices into their Web sites – the so-called shovelware strategy.
History, consumer behavior, and data about usage contradict that faulty assumption:
The clear reason why people go online is to find whatever mix of content satisfies their own individual mix of interests but that they aren’t getting from Mass Media. This is why four of the world’s top five most visited Web sites are Google, Yahoo!, and other search engines (YouTube.com is the fifth site) and why those same search engines in languages other than English constitute 24 of the world’s 100 most visited sites. The majority of Web users visit newspaper sites only a few times per month but visit a search engine multiple times per day.
Newspapers or other Mass Media companies that each produce a common product for all users direly need to understand that people are not going online to receive a common package (even one with multimedia added to it). They are going online to search and find the contents that the common package does not regularly give them. This is why most of the 1.4 billion people online primarily use search engines and to find content other than Mass Media content, rather than going online to use Mass Media online.
The average supermarket in America contains 45,000 different types of items (meat, produce, canned or bottled goods, etc.). However, imagine that you instead walked into a 400-year old market where the clerks hand you and every other customer an identical bag containing exactly the same mix of some 50 items and they tell you it contains what the supermarket’s manager thought you and everyone else should or would like to eat. Despite its venerable history, would you shop at this market again?
If you had access to another source, even multiple sources, that could readily supply you with your own choice of the unique mix of items that match your individual needs, interests, and tastes, would you continue to use a 400 year-old source that continued to give everyone a generic mix of things? No, and that answer is the same when the items are the news as it is with supermarket items. With today’s cornucopia of access to news and information, few Americans are patronizing newspapers anymore, particularly the young adults and young people who have grown up feasting on that cornucopia.
More than 1.4 billion people have gravitated online because they are using access to it – plus older portions of the cornucopia such as ‘niche’ magazines topical television channels, and even now cherry-picking parts of newspapers’ Web sites – to satisfy their own uniquely individual mixes of common, group, and specific interests better than can any newspaper editors’ guesses of what interest them can.
Why shouldn’t they now that they can? People will naturally gravitate towards whatever medium, or mix of media, can best match their own individual mixes of interests. They didn’t have many choices to do it 30 years ago, but they surely do now. Though those billions of consumer may have to hunt and gather from many sites to get the contents that match their individual mixes of interests, this is what billions of them are now doing. They are abandoning traditional media that deliver the same content to all of them – and no medium does that more than does newspapers.
It is foolish nowadays to base an industry on the assumption that a common package of content will satisfy people who now have a cornucopia of more specific supplies from which they can more articulately and precisely satisfy their interests. Any assumption that producing a common package of content will satisfy all people is a form of the Emperor’s New Clothes:
It is unnatural to expect that the same package of content will satisfy all or even most of them on any day (even if those individuals are from the same country, region, or town).
Traditional data about newspaper usage supports this. Thirty years ago, surveys showed that the average reader of an American newspaper containing 30 to 100 stories would read only five to eight stories. The plurality of those five to eight stories, perhaps three or four, will be the bulletin stories or other stories about the few common interests. One or two might be stories that match that reader’s group interests (such as a sports team or school lunch menu). The reader might also be lucky enough to find a story that matches one or two of his specific interests. Those numbers haven’t significantly changed despite efforts by a generation of newspaper editors; the only difference today is that there are fewer and fewer average readers.
That is another indication that the limitation of Gutenberg’s technology – producing the same edition at once for everyone – is a fundamental problem that cannot be incrementally solved by subscription price incentives, more stylish typography, or shorter stories. Neither can it be solved by shoveling it online
What makes the limitation of Gutenberg’s technology and the editorial practices it engendered all the more disastrous this century is that specific stories which match any individual’s interests might exist but may simply not be delivered.
For example, I am a soccer fan who subscribes to The New York Times, but that newspaper hardly ever publishes stories about soccer unless a story has political implications or occurs during the immediate days leading to the World Cup championship or immediate weeks leading to an Olympics. Nevertheless, I know The New York Times newsroom has plenty of soccer stories. Years ago, I was the executive who sold it the Reuters soccer wire at the request of that newsroom, which probably also receives the Associated Press’s and Agence France-Press’ equivalent soccer wires. That newspaper receives dozens of major soccer stories every day; it even has stories about the Turkish Third Division, Swiss inter-cantonal matches, and the Korean intercity leagues. The problem is that The New York Times prints only one edition at once for everyone, which means its sports editors choose stories according to the greatest common interest in New York, which this time of year means baseball, tennis, and golf stories.
Soccer is the world’s most popular sport and there probably are hundreds of thousands of soccer fans living in the 17 million population New York City metropolitan area. Indeed, there are probably more soccer fans living in New York City than the total populations of some European countries’ capitals. But those New Yorkers won’t see soccer stories in The New York Times because of the limitations of that newspaper’s editorial and production practice. The same is true with almost every other American newspaper.
At root, this is a massive distribution problem. Stories about which specific people may be interested exist, but aren’t being distributed to them by newspapers due to the limitations of a technology that was invented when horses were the only form of transportation on our streets — Gutenberg’s analog press technology. That limitation is proving to be the Achille’s Heel of the daily newspaper industry. It might not have been a problem when the newspaper industry was the world’s only supplier of daily changing news in text formats, but it’s a massive problem today.
The American newspaper industry has failed to adapt its technologies, products, and practices in an era during which consumers have an overabundance of both of other suppliers and supply of daily changing content. The industry has failed to change when consumers’ supply did. It violated basics of the Principle of Supply & Demand. The industry itself is now failing because of that error and inertia.
The reason why that ‘unpackaging’ corollary is particularly important for American daily newspapers is that most of them have deviated far from their core competency of reporting local news. That is the second of the two fundamental causes of American daily newspapers’ decline and potential demise. It will be the subject of the next part of this essay later this week.
By the way, why has America become the epicenter for the demise of daily newspapers in post-Industrial countries? Its sheer scale and technological advancement are why. During the past 30 years, more supply of news and information has risen there than anywhere else in the world.
Among the post-Industrial countries, America is the most populous and linguistically homogenous. It contains more people than the next three largest post-Industrial countries (Japan, Germany, and France) plus Sweden, Switzerland, Norway, and Denmark combined. Although India and China are each more populous, neither is post-Industrial; the majority of Indians and Chinese do not have access to Internet or to anywhere near as many channels of television as Americans do (2,218 broadcast stations and more than 150 broadcast and cable networks. It’s been estimated that approximately one-half of the world’s more than 175 million active Web sites are in America.
Nowhere in the world have more consumers gained more access to a supply of daily changing news and information in a common language than in the United States. The country’s advancement and homogeneity aids its newspaper industry’s undoing.
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Ignorance isn’t bliss to the dying. Witness the pathos of American daily newspaper companies. Most have finally begun to realize that the deterioration of their businesses isn’t cyclical but grave. Yet few, if any, understand why. Almost all grasp for the reasons.
Some attribute their grave condition to advertisers suddenly switching huge portions of spending from print to online – an excuse that ignores more than 30 years of declines in those newspapers’ printed editions’ circulations and readerships. Some others attribute their deterioration to not having transplanted their content into online quickly enough -an excuse that ignores not only the dozen years they’ve spent transplanting it but how their online editions are now read even less frequently and less thoroughly than their printed editions.
Most of the print newspaper experts who diagnose these companies’ condition still prescribe stale nostrums such as more consumer focus groups, subscription price incentives, more stylish typography, or shorter stories. Meanwhile, most of the experts who diagnose these companies’ Web sites prescribe balms and accessories such as giving blogs to reporters, adding video, or having the readers themselves report the stories. American daily newspaper companies have long been too financially impatient to submit themselves to anything but ostensibly quick cures and they’ve even longer been too conceptually myopic to perceive the real reasons for their declines.
I’ll declare the real reasons. There are but two and neither has anything to do with multimedia, ‘convergence’, blogs, ‘Web 2.0′, ‘citizen journalism,’ or any ancillary topics you may have heard presented at New Media conferences this millennium.
Nor is either of the real reasons advertisers’ abandonment of printed newspapers. Their abandonment is a symptom, not the reason for the decline. Contrary to myopia of many newspaper executives, advertisers aren’t newspapers’ primary customers. Although advertising revenues may be sunshine for newspaper executives, the roots of their business are readers. A newspaper with readers will attract advertisers but a newspaper without readers will not. Readers ultimately support and sustain the newspaper business.
To understand the real reasons why the American daily newspaper industry is dying, first understand why more and more Americans are no longer reading daily papers and how their abandonment of newspapers has been wrought by changes in their own media economics. Also comprehend why the epicenter of the newspaper industry’s problems in post-Industrial countries is America and exactly how grave the situation is there.
More than half of the 1,439 daily newspapers in the United States won’t exist in print, e-paper, or Web site formats by the end of next decade. They will go out of business. The few national dailies — namely USA Today, The New York Times, and The Wall Street Journal — will have diminished but continuing existences via the Web and e-paper, but not in print. The first dailies to expire will be the regional dailies, which have already begun to implode. Those plus a very many smaller dailies, most of whose circulations are steadily evaporating, will decline to levels at which they will no longer be economically viable to publish daily. Further layoffs of staffs by those newspapers’ companies cannot avoid this fate – not so long as daily circulations and readerships continually and increasingly decline. (Layoffs are becoming little more than the remedy of bleeding that was used in attempts to cure ill patients during the 18th Century and cannot restore the industry’s health.)
‘Hyperlocal’ news startup companies, whose services will be delivered not on newsprint but online, might replace many small dailies, but not most, and certainly not before the printed products’ demise. The deaths of large numbers of daily newspapers in the U.S. won’t cause a new Dark Age but will certainly cause a ‘Gray Age’ for American journalism during the next decade. Much local and regional news won’t see the light of publication. (America alone won’t suffer this calamity. Many other post-Industrial countries’ newspaper industries will suffer or, at best, skirt a version of this disaster.)
Last year, the most authoritative newsletter covering the American newspaper industry intentionally went out of business. The Morton-Groves Newspaper Newsletter, in a front page editorial entitled ‘Passing the Inflection Point,’ co-publisher Miles Grove, the former chief economist of the Newspaper Association of America, politely stated:
“The market momentum guiding the future of newspapers is especially brutal in the larger markets. Many have already passed the point of opportunity as it is too late for newspapers that have not successfully adopted marketing practices needed to support the core product and integrate with alternative distribution channels …For those who have not made the transition, technology and market factors may be too strong to enable success.”
Last month, Goldman Sachs equity analyst Peter Appert put it more bluntly in a Reuters in a story about the dwindling number of equity analysts who still covering the deterioration of this $40 billion industry:
“If I covered only the newspaper industry, first of all I would have been fired a long time ago; secondly, I would have had to kill myself.”
Among the largest American newspaper companies, the losses of equity have been titanic. On the August day in when I write this, stock in the Journal Register Company is trading for less than four pennies per share, down from $3.25 a year ago, a loss of 99 percent. Any of the buildings housing any of its 22 daily newspapers is worth more than the company’s current stock market capitalization (currently $1.4 million). Journal Register reports that it has $77 million in assets, $719 million in liabilities, and lost $102 million last year. Standard & Poor’s, which downgraded its rating of Journal Register’s stock to junk, has now withdrawn any rating of it. Meanwhile, stock in Gatehouse Media, which publishes 97 dailies, is trading at 57 pennies per share, down from $22.00 two years ago, a 97 percent loss. That company faces delisting by the New York Stock Exchange and the equity research firm Morningstar this week declared its stock to be essentially worthless, valuing the fair price as zero.
Meanwhile, stock in the McClatchy Company, which publishers 30 dailies, has dropped from $74.30 three years ago to $3.78, a 95 percent loss. Stock in Lee Enterprises, which publishes 51 dailies, has dropped from $48.57 to $3.83, a 92 percent loss during the past four years. Media General, which publishes 25 dailies, has seen its stock price drop 83 percent in the past four years. Stock of The New York Times Company, which publishes 17 dailies, has dropped 75 percent during the past six years, from $51.50 to $12.98. Stock in Gannett Company, which publishes 85 dailies, has dropped 65 percent, from $90.14 to $17.40, during the past four years. Despite these results, Morningstar still calls newspapers, “the market’s most overvalued stocks,” according to the newspaper industry trade journal, Editor & Publisher.
The American newspaper industry’s losses of advertising revenues have been so well reported elsewhere that I see no need to outline those here. Likewise the industry’s losses of weekday and Sunday circulations, except that the industry maintains the façade that its overall circulation losses during the past three decades have been relatively minor. Weekday overall circulation was 62 million in 1970, dropped to 55.8 million at the turn of the century, and is approximately 53 million today. An overall loss of 9 million or 14.5% isn’t paltry but doesn’t seem that bad in the span of 38 years.
However, those absolute numbers fail to account for population growth during that time. The American population was 203 million in 1970 and 304 million today. Had the American daily newspaper industry at least kept pace with population growth, its weekday circulation should be 93 million today, not 53 million. The industry’s weekday penetration proportionate to population dropped from 30.5 percent 1970s to 17.4 percent to today, a relative decline of 43 percent.
To combat news of these declines, the industry has stretching its yardstick of readership plus begun conflating daily print circulation and monthly online usage. Its readership estimates vary from 2.3 people to 2.5 people per printed copy, numbers which, if true, would also mean that the majority of people who read a daily newspaper don’t themselves purchase it. More likely, the industry is stretching readership to mean the number of people who might live in a household where at least one person happened to buy or subscribe to a newspaper. But the other 1.3 to 1.5 people haven’t necessarily read it.
An independent survey released this month by the Pew Research Center for the People & the Press reported that 46 percent of Americans a newspaper ‘regularly‘, down from 52 percent two years ago and as high as of 71 percent in 1992. Moreover, only 34 percent say they read a newspaper ‘yesterday‘, down from 40 percent two years ago.
Meanwhile, the industry has begun combining its Web sites’ total number of monthly users and its printed editions’ daily circulation totals – even though the average monthly unique user of the average American daily newspaper Web site use the site on only four to seven days per month. The resulting muddle of daily and monthly vastly overstates the number of people who use a newspaper daily, whether in print or online.
Despite those financial, advertising, circulation, and readership declines, an article of faith among newspaper companies has become that the cure lay online. The most widely prescribed remedies are multimedia (also called ‘convergence’) and interactivity (mainly in forms of ‘Web 2.0′ and ‘citizen journalism’). The companies hope that adding those attributes to what their newspapers have always done will reverse their industry’s fate.
Yet adding multimedia, convergence, interactivity, Web 2.0, and ‘citizen journalism’ to what their newspapers have always done aren’t cures but merely balms and accessories. No matter how well intentioned those New Media prescriptions are, no matter how much more animated or responsive multimedia and interactivity can make daily newspapers, adding those will prove to be little more than analgesics.
The absences of multimedia or interactivity aren’t why the circulations and readerships of American daily newspapers have been declining in relation to both population and households for more than three decades. Half of American newspapers’ declines in weekday circulation and readership relative to population occurred before the Internet opened to the public in late 1991, prior to popular awareness of interactivity or multimedia. Although Americans nowadays expect all media to have multimedia and interactive attributes, the absence of those attributes clearly aren’t the major causes of the deterioration of the newspaper industry nor will adding those reverse those declines.
So, what are the two reasons why the American daily newspaper industry’s is dying?
The major one is simply that American newspaper companies have violated a specific part of the Principle of Supply & Demand when consumers’ supply of news and information radically changed in the past 15 to 30 years. (I’ll describe which specific part of the Principle in Part 2 of this essay). The other and more reasons why American newspapers are dying is because of how far too many of them have deviated from their local roots (the subject of Part 3 of this essay).
The major reason alone is a mortal wound for the industry, but the minor reason exacerbated it due to a corollary effect of newspapers’ violation of a Principle of Supply & Demand.
On Friday Sunday in Part 2 of essay, I’ll explain the major reason. I’ll explain the minor reason in an essay early next week. And later next week I’ll outline what the American daily industry might have done to avoid its demise.