Webcast: 'Disrupting the News Industry'

The webcast of my panel, Disrupting the News Industry: Media Concentration and Participatory Journalism, a week ago at the UC Berkeley Graduate School of Journalism’s and Western Knight Center for Specialized Journalism’s Internet East & West: China and U.S. conference has been put online. The other panelists were Neil Chase, managing editor of CBS MarketWatch; Dan Gillmor, columnist for the San Jose Mercury News and author of the forthcoming book We the Media; and Ken Sands, managing editor of online and new media at The Spokane Spokesman-Review. The moderator was Bob Magnuson, lecturer at the UC Berkeley Graduate School of […]

Dave Morgan on Paid Content

Am I the only veteran of online publishing to urge newspaper publishers to resist the seductive but devastating temptation to convert their sites from free to paid access? Not by a longshot. The latest to weigh in is Dave Morgan, founder of TACODA and Real Media and form director of new media ventures for the Pennsylvania Newspaper Association. Dave today published a column entitled Newspaper Publishers: Don’t Make a Bad Situation Worse, Part 1 at ClickZ.com: Some industries just can’t get out of their own way. I’ve been close to the newspaper industry for a long time. I got my […]

Slate's Jack Shafer on Digital Editions

Jack Shafer of Slate.com has a solid analysis of the digital editions produced by The New York Times, Los Angeles Times, Washington Post, and other American newspapers. His conclusion is that “these electronic editions [are] as comfortable as a fat man trapped in an iron suit designed by a boa constrictor.” I’ve long lamented (here’s a recent example) how printed newspapers must convert from broadsheet to tabloid format and how their digital editions must lose unnecessary bulk. Shafer nicely encapsulates how these problems result in lousy circulation for even the best newspapers’ digital editons: … more people attend home games […]

Telemarketing Bans & The HMS Titanic

According to a story in Editor & Publisher magazine, many newspapers that have suffered circulation declines are partly blaming it on recent bans on unsolicited telemarketing to consumers. That made my laugh. Although it is true that the fatalities on the H.M.S. Titanic can be partly blamed on the lack of enough lifeboats aboard, the principal blame of that disaster was a capitan who insisted on sailing full-steam on a course where icebergs had been reportedly seen. The ban on unsolicited telemarketing isn’t to blame for declines in newspaper circulation; the current course of the newspaper industry is.

The U.S. Government Told Them They can SPAM

CAN is an auxiliary verb in the English language. It is used to indicate ability. And that was the unintentional irony when the U.S. Congress passed into law the CAN SPAM Act six months ago. Although the legislators thought that the acronym stood for ‘Controlling the Assault of Non-Solicited Pornography And Marketing, what the CAN SPAM Act of 2003 actually did was legally tells most marketers that they can SPAM (provided that those marketers don’t falsifie their identities or e-mail headers or hijack third-party’s computers). The result six months later is that 82 percent of all U.S. e-mail is now […]


Due to internal changes here at Digital Deliverance, transcontinental travel, some speaking engagements, influenza, and some unexpected new clients, I haven’t posted much here during the past week. After all, freely posting news & commentary here is of lesser importance than health, serving clients, and administering the business itself. Nonetheless, I’m back and catching up. On Sunday, I’ll be leaving for Editor & Publisher and MediaWeek magazines’ Interactive Media Conference & Tradeshow — Making Your Web Site a Mass Medium in a Fragmented Market, a title that doubly shows how those conference host magazines lack understanding of interactivity and of […]